Effective Date: 23 January 2025

Welcome to the Southern Cross Trailers website (the “Site”). By accessing or using our Site and services — including but not limited to vehicle sales, auto transport, motorbike transport, caravan and RV transport, heavy equipment transport, and boat transport (collectively, the “Services”) — you agree to comply with and be bound by the following Terms of Use (“Terms”). If you do not agree, please do not use our Site or Services.

1. Acceptance of Terms

By accessing or using our Site or Services, you confirm that you are at least 18 years of age and have the legal capacity to enter into these Terms.

2. Changes to Terms

Southern Cross Trailers may update these Terms at any time. Any changes will be posted here with the updated Effective Date. Continued use of our Site or Services after changes are posted will be taken as acceptance of the revised Terms.

3. Account Registration

Some Services may require creating an account. You agree to provide accurate, up-to-date information and keep it current. You are responsible for safeguarding your login details and all activity under your account.

4. Use of Services

You agree to use our Services only for lawful purposes. You must not:

• Breach any applicable Commonwealth, state, or local laws and regulations.

• Upload, transmit or share unlawful, defamatory, obscene, or harmful material.

• Impersonate Southern Cross Trailers, our staff, other users, or any third party.

5. Fees and Payment

By using our Services, you agree to pay the applicable fees. Payment terms will be set out during booking or order confirmation. All payments are due as stated on the invoice and are subject to our current rates, which may change over time.

6. Cancellation and Refunds

Cancellation and refund terms will be confirmed before finalising a transport or sales agreement. For assistance with cancellations, please contact our customer service team.

7. Limitation of Liability

To the fullest extent permitted by Australian law, Southern Cross Trailers is not liable for indirect, incidental, or consequential damages — including loss of profit, data, goodwill, or other intangible losses — resulting from:

• Your use of, or inability to use, our Services.

• Third-party conduct or content within our Services.

• Content obtained via our Services.

• Unauthorised access, use, or alteration of your data or transmissions.

8. Indemnity

You agree to indemnify and hold harmless Southern Cross Trailers, our staff, directors, agents, and affiliates from any claims, liabilities, or expenses (including legal fees) arising from your use of our Site or Services, or from your breach of these Terms.

9. Governing Law

These Terms are governed by the laws of South Australia, and you agree to submit to the exclusive jurisdiction of the courts of South Australia, Australia.

10. Contact Us

For any questions about these Terms, please contact us:

• Email: sales@southern-cross-trailers.com